We Protect You
Our Privacy Promise to You
By choosing Iowa Orthopaedic Center, you have expressed
confidence in our ability to serve you. We take this responsibility
seriously and diligently safeguard your personal information.
We do not sell your information.
For more than 50 years, patients have trusted Iowa Orthopaedic
Center with their personal and medical information. Whether
you are a current or former patient, Iowa Orthopaedic Center
is committed to protecting the information you have shared
with us. This commitment to conduct business honestly and
with your best interest in mind is the foundation of our
Privacy Promise to you.
Your information is confidential.
Iowa Orthopaedic Center's Code of Ethics requires that patient
information be held in strict confidence. When we contract
with insurance companies to process information, the contract
strictly limits how they use information supplied by Iowa
Orthopaedic Center and requires they have strong security
We protect your information.
Iowa Orthopaedic Center maintains practices to ensure the
security and confidentiality of your personal information.
We have physical security at our buildings, passwords to
protect our databases, compliance audits, and world-class
virus/intrusion detection software in place. Within Iowa
Orthopaedic Center, access to member information is limited
to those who need it to perform their jobs.
We Collect Information to Serve You
Collecting information about patients makes it possible
for Iowa Orthopaedic Center to deliver the kind of personalized
service you expect.
At Iowa Orthopaedic Center, we collect and share information
within Iowa Orthopaedic Center:
That you provide to us or authorize us to collect.
About your transactions with us or with other companies.
That is provided by consumer reporting agencies or government
We Share the Information We Collect as Permitted
We may need to share some information outside of
Iowa Orthopaedic Center to properly manage our business.
This includes sharing to efficiently service your accounts,
to comply with laws, and for other routine business practices.
For example, we share to prevent fraud, to comply with court
orders, and for HIPAA reporting.
We may share the information we collect with healthcare
and non-healthcare companies that provide marketing services
on Iowa Orthopaedic Center's behalf. Upon our request, printers
and mail processing companies may send you information about
Iowa Orthopaedic Center services and products. We do not
give other companies access to your information for their
Information for Users of iowaorthopaediccenter.com
A cookie is a small temporary file that allows Iowa Orthopaedic
Center to recognize you while you are on iowaorthopaediccenter.com,
and to maintain a secure Internet session. Iowa Orthopaedic
Center does not track your Internet use after you log off
You Have a Choice
Iowa Orthopaedic Center is known for its exceptional
patient service. Sharing member information as we have outlined
here enables us to maintain this service excellence. If
you decide that Iowa Orthopaedic Center's rigorous practices
meet your privacy expectations, no further action is required.
Because Iowa Orthopaedic Center tightly controls how it
shares your information outside of Iowa Orthopaedic Center,
you are already opted out of sharing outside of Iowa Orthopaedic
Center as allowed by federal law.
Authorization to Share
We honor any rights you may have under federal
or state laws.
To contact us about privacy, write to:
Iowa Orthopaedic Center
450 Laurel Street
Des Moines, IA. 50314
Updates and Effective Date
Any material changes to the Privacy Promise will be posted
on this website. The effective date of the Privacy Promise
is June 1, 2007.